Designs By Shelley > How to Order


Custom Orders:

Do you have a great idea for your perfect piece of jewelry? Email me to discuss design and pricing. If you would like me contact you by telephone please include your phone number in your email.

Purchasing

Credit cards are accepted through PAYPAL. 

I also accept Personal Checks and Money orders. For payment by personal check or money order please include your order number along with the check. Orders paid for by personal check will be shipped once the check has cleared.

I will notify you by e-mail to confirm the receipt of your order and also when your order has been shipped.

Shipping:

I charge $6.00 for shipping and handling for US addresses. All items will be shipped US Mail Priority Delivery. Allow 2-3 weeks for delivery.

For international orders and rush shipping orders, please e-mail me at shelley@designsbyshelley.com for a quote.

Return/Exchange Policy: 

I sincerely hope that you are satisfied with your purchases from designs by shelley. Full refunds minus shipping are available if items are returned to designs by shelley within 15 business days. All products must be in the exact same condition as when sent to you. Exchanges are available up to 30 days. Defective items will be replaced at no charge.

Privacy:

Your privacy is very important. I will not share, rent, or sell your personal or purchase information.

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